Frequently Asked Questions

Just place the wristband in an envelope and post it to:

FREEPOST PLANHUB

You don’t need to add a stamp, this is a free service.

First of all don’t worry, the only accessible part is the emergency contact details. No one will be able to access your protected areas of your site without having log in details.

If you use your wristband as a door entry system, you will need to remove that band as an accepted entry key. You can do this by following this link to the instructions page.

You can order a new wristband from your personal store.

Anyone can access your emergency information held on your PlanHub, this is to enable you to be helped in a crisis.

If a person tries to access the protected sections of your PlanHub, they will be met with a request to log in.

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